This speaks a lot about the Japanese quality standards and also cultural misunderstandings.
They're still laughing about this at IBM. Apparently the computer giant decided to have some parts manufactured in Japan as a trial project. In the specifications, they set out that they will accept three defective parts per 10,000 .
When the delivery came in there was an accompanying letter. "We, Japanese people, had a hard time understanding North American business practices. But the three defective parts per 10,000 have been separately manufactured and have been included in the consignment. Hope this pleases you."
August 15, 2011
Japanese Manufacturing :: 3 defective parts per 10,000 have been separately manufactured....
This speaks a lot about the Japanese quality standards and also cultural misunderstandings.
They're still laughing about this at IBM. Apparently the computer giant decided to have some parts manufactured in Japan as a trial project. In the specifications, they set out that they will accept three defective parts per 10,000 .
When the delivery came in there was an accompanying letter. "We, Japanese people, had a hard time understanding North American business practices. But the three defective parts per 10,000 have been separately manufactured and have been included in the consignment. Hope this pleases you."
They're still laughing about this at IBM. Apparently the computer giant decided to have some parts manufactured in Japan as a trial project. In the specifications, they set out that they will accept three defective parts per 10,000 .
When the delivery came in there was an accompanying letter. "We, Japanese people, had a hard time understanding North American business practices. But the three defective parts per 10,000 have been separately manufactured and have been included in the consignment. Hope this pleases you."
July 31, 2011
Sourcing - As in 12 Strategic Principles
Sourcing in the 12 principles means to Put the right sources in the right hands. ITS has always been employing the right people to perform tasks like complex problem solving, incident management and coordinated project implementation and execution, in a way that these people in ITS may carry out the best out of the tasks as desired by customers.
From a pool of subject experts, ITS management places them in an empowered position to execute daily tasks, even though resources may have been over-utilized due to so many reasons, we’ve almost never failed to serve the customers based on the SLA
Since sourcing is one of the major growth factors for most business giants in the market now, it is very important for line managers to start drafting a skill list of their subordinates now, as the company may require their services anytime. It is just like a platoon of soldiers selected from an army battalion and sent out for a critical rescue mission. Start identifying talents in your team now for what they are good at and get ready to groom them to serve the company
From a pool of subject experts, ITS management places them in an empowered position to execute daily tasks, even though resources may have been over-utilized due to so many reasons, we’ve almost never failed to serve the customers based on the SLA
Since sourcing is one of the major growth factors for most business giants in the market now, it is very important for line managers to start drafting a skill list of their subordinates now, as the company may require their services anytime. It is just like a platoon of soldiers selected from an army battalion and sent out for a critical rescue mission. Start identifying talents in your team now for what they are good at and get ready to groom them to serve the company
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